![]() ![]() However, you will be entitled to a refund and I am told TTA will also be dealing with this. Unfortunately all future bookings with Alpharooms will not now go ahead. Holidays booked via Teletext holidays were package holidays and are ATOL protected, meaning your holiday will still go ahead or you will receive a full refund. TTA is therefore now dealing with any outstanding refunds. Truly Holdings was signed up to the Travel Trust Association (TTA), a trade body that protected consumers holiday payments pre-holiday. For over 28 years Teletext Holidays has strived to offer our customers great value holidays to all of their favourite destinations including Spain, Turkey, Greece and beyond. If you’re still waiting for a refund or have a future holiday booked with Teletext Holidays or Alpha rooms here’s what you need to do now: Ryanair cancelled the flights for the trip and. Matthew Taylor, a 19-year-old student, and his girlfriend paid £1,377 for a week in Corfu in July. Cash-strapped students waiting for refunds. The High Court has now ruled that Teletext Holidays and Alpharooms broke consumer law by failing to fully refund customers within the legally-required 14 days for holidays cancelled during the Covid-19 pandemic, the High Court has ruled. But Teletext Holidays has tried to fob off customers with refund credit notes or delayed refunds by saying it is still waiting for cash back from airlines. After giving Truly Travel ample time to rectify the situation the CMA took the matter to the High Court. The Competition and Markets Authority (CMA) then picked up on this and investigated. ![]() ![]() I very publicly called Truly Holdings out on this telling them they were breaching consumer law. Throughout the lockdowns, lots of readers asked for my help when Teletext Holidays and Alpharooms (both owned by Truly Holdings) failed to refund them for holidays cancelled due to the pandemic. ![]()
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